Excerpts
The Personal Goal Planner
Module Summary
Selling is an Every Day Business
What your people accomplish today will determine what your organization becomes
tomorrow. "Yesterday is history, tomorrow is a mystery, and only today is an opportunity."
The Personal Goal Planner, which you will receive with your copy of The System,
helps you create the behaviors needed to be successful today. It is important to
educate your staff on how the goal process works. Most people are not taught about
the incredible power of setting and reaching goals. Nor do most people know how to
use and monitor the process. Educating your staff on this powerful life-changing
process will help them shape the behaviors and create the habits that will lead to
their success.
Having Goals Matter
To be effective at the end of the year, sales counselors must be effective at the
beginning of every day.
You must:
- Know the desired outcome.
- Break your goal down to monthly, weekly and daily activities.
- Sales counselors must know which activities they must do every day.
- Goals must be reviewed weekly by the manager to know what the counselor needs
to do to say on track.
Module Excerpts
THREE PRINCIPLES FOR EFFECTIVE PLANNING (p. 1)
- You can’t control time, you can manage events. You will have
two kinds of events every day: The ones you can control and the ones you cannot control.
Just remember to control what you can and deal with what you can’t. Handle interruptions
quickly so you can get back to the planned events in your control.
- If you take time to plan, you will have more time. Don’t look
at planning time as wasting time. It is critical that you learn to value taking time
to focus on the things that you need to accomplish today. Mastering this discipline
will help you get more of the right things done every day.
- When you define what matters least, you control what matters most. People
who don’t have a plan for their day have no focus. When you plan your activities,
you have focus, energy, and motivation. You know what you are going to do and that
is the beginning of all accomplishment.
TWO PRINCIPLES (p. 3)
Keep these two key principles in mind: 1) Sales doesn’t pay for working hard; it
pays for working right, and 2) It is not the activity, but the results of one’s effort
that brings success. When salespeople fail to plan, they will find themselves tremendously
busy, and enormously ineffective. People need to set a goals for each activity they
are going to undertake each day, a plan to achieve these goals, and a way to measure
and monitor their progress.
“Success in direct selling begins with an effective prospecting system that
is consistently and rigorously applied every day whether or not you feel like doing
it.”—David Shipper
TO REACH YOUR GOALS YOU MUST HAVE A DAILY PLAN (p. 5-6)
Setting a goal does not guarantee reaching a goal. Your goals must be broken down
into daily activities. It is only what you accomplish in a given day that leads you
one step closer to reaching your goals for the week, month, quarter, and year.
Understanding the simple, yet powerful, qualities of having a daily plan and following
that plan is one of the secrets of success. To be empowered to create a plan and
follow that plan, requires a firm commitment to a clearly defined goal. It is for
the attainment of our goals, that we make our plans.
“The top 3 percent of high achievers are all persistent, continuous planners.
They are forever writing and rewriting their list of goals and activities. They think
on paper and are continually analyzing and reevaluating their plans.—Brian Tracy,
Time Power
Goals, like having a system, are essential elements for success. Your role, as
the sales manager, is to ensure that your sales team develops the behaviors that
lead to the desired outcomes. The goal planner is an excellent tool to help you achieve
these goals. Failing to explain the power of goals, in our view, is a disservice
to your sales team. By not helping your people go through the process of setting
goals and determining what to every day, you are not fulfilling your role.
Properly set goals, give people a sense of direction, create a healthy tension,
and give a sense of accomplishment each day. Remember, “Confused people don’t act;
setting goals tells people what they need to accomplish every day.”
WARNING!
If you tell your people that this book is important and you don’t make it important,
it will never be important. If it is not important to you, it will not be important
to them. What do we mean by these statements? Read on.
It is absolutely imperative that you review these goal planners on a very regular
basis. Daily? For some, yes. Weekly? For others, perhaps. Monthly? Never! If you
only look at this planner once a month, even with your most successful salesperson,
1/12th of the year is gone! Thirty today’s are now yesterdays! You will be creating
the wrong system. The System says, “selling is an every day business.” If
a sales manager isn’t managing their business every day, failure is a strong possibility.
The PGP: Let’s Begin (p. 7-9)
You will find on page two of the PGP, a place to define the long-term goal. This
process allows you to break the long-term goal down into what needs to be accomplished
for the mid-term (monthly) and what needs to be achieved in the short-term (daily).
Once this process is completed, a counselor will know what they need to do each
day to be where they need to be at the end of the week. They will then realize what
they need to accomplish each week to be where they need to be by the end of the month.
They will then understand what they need to do each month to know where they want
to be at the end of the quarter.
And yes, you guessed it by now, by knowing what they need to do at the end of
each quarter they will understand how to reach their goal for the year.
Today becomes yesterday in just twenty-four hours. If a salesperson is not effective
today, if they don’t capture the results of today, it will be tomorrow in just twenty-four
hours and today magically becomes yesterday.
CAN’T I HAVE A GREAT YEAR?
Yet, how do they get where they want to be for the year? Only by doing what they
need to do every day. Selling is an every day business. Salespeople must do what
they need to do every day or they will never reach their goal by the end of the year.
They must understand that if you don’t use today effectively, today soon, very soon,
turns into yesterday. And you can’t do anything with yesterday, no matter how many
of them you have.
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